Expert Jewellery Services
From repairs and valuations to cleaning and engraving, our master jewellers are here to help with all your jewellery needs.
Our Repair Process
We make the repair process simple and stress-free from start to finish.
Assessment
Bring your piece in for a free, no-obligation assessment. We will explain exactly what is needed
Quote
We provide a clear, upfront quote with no hidden costs before any work begins
Repair
Our master jewellers carry out the repair with precision and care
Collection
Your restored piece is ready for collection, looking as good as new
Restoring What Matters
From ring resizing to stone replacement, our master jewellers handle every repair with precision and care. We treat every piece as if it were our own, because we understand the sentimental value behind every item that comes through our doors.
- ✓ Ring resizing & reshaping
- ✓ Stone replacement & resetting
- ✓ Rhodium plating & polishing
- ✓ Chain & clasp repair
- ✓ Prong retipping & claw repair
- ✓ Free assessment on all repairs
Know the True Value
Our certified valuers provide accurate, detailed valuations for insurance, estate, and personal purposes. All valuations are recognised by major Australian insurers and come with comprehensive photographic documentation.
- ✓ Insurance valuations from $95
- ✓ Estate valuations from $150
- ✓ Verbal appraisals from $50
- ✓ Certified & recognised by all major insurers
- ✓ Detailed photographic documentation
- ✓ Turnaround: 5-10 business days
Jewellery Cleaning Service
Our professional cleaning service uses specialised tools and solutions to bring your beautiful jewels back to life. Regular cleaning not only keeps your jewellery looking its best but also helps us spot any potential issues like loose stones or worn prongs before they become problems.
- ✓ Professional ultrasonic cleaning
- ✓ Ionic cleaning for suitable pieces
- ✓ Polishing and buffing
- ✓ Prong and setting inspection included
- ✓ Available in-store for $10 per piece
- ✓ Quick turnaround while you wait
Prefer to clean at home? Shop our jewellery cleaning products for easy ongoing care between in-store services.
Visit Us for CleaningThe team at My Jewellery Shop restored my grandmother's ring beautifully. They treated it with such care and the result was beyond what I expected. I cannot recommend them highly enough.Sarah M., Gold Coast
