Repairs & Services
We offer an extensive range of services to assist you with all your jewellery needs, these include:
Our cleaning service is available in store for $10 per piece. We use a range of tools and cleaning solutions to bring your beautiful jewels back to life. It is very important to keep your pieces clean to ensure any breaks or damages can be picked up early and repaired as soon as possible. This is a same-day service however it is best if you can leave your jewellery with us for a couple of hours to ensure we can give your items a thorough clean.
Broken bits of jewellery collecting dust in your jewellery box? Bring it in to My Jewellery Shop and we can give you a quote on having it repaired or perhaps remodelled into something new. Our most common repairs include
- Ring re-sizing
- Rhodium Plating
- Watch Batteries & Repairs
- Building up links
- Stone Tightening
- Checking & re-tipping claws
- Replacing missing stones
Watch Batteries and Repairs
Our in-store workshop can replace watch batteries for most brands and styles. This service is available on the spot, or we may ask you to leave it with us for a few hours if needed. If you wear your watch in the water please let us know as we will need to conduct a pressure test to confirm that the watch is still water resistant. A standard watch battery is $20, or $50 with a pressure test. A Swiss watch battery is $30, or $60 with a pressure test.
If your watch is in need of a service or overhaul we have several specialist watch makers and can provide an obligation free quote for you.
Custom Designs and Remodelling
We offer a full custom design service from initial sketches to the finished piece. If you have something special in mind we would love to help.
Click here to see some of our recent creations.
We enlist the services of a fully independent jewellery valuation specialist to complete valuations. Having your jewellery independently valued is important for your own protection learn more here. Valuations cost $95 per piece
Find our more about insuring your precious jewellery with Q Report Jewellery Insurance
We offer gift cards in-store and online.
Complimentary Gift Wrapping
If you are shopping for a special gift we would be happy to gift wrap your items at no extra charge. Please let one of our friendly staff know or note this down in your online order and we will make sure all price tags are removed and your jewellery is beautifully wrapped.
For further information on any of our service please feel free to contact the team at My Jewellery Shop and we would be happy to assist you.
Complimentary Gift Wrapping
Here at My Jewellery Shop we offer complimentary gift wrapping on your order whether in-store or online! If you are shopping online and would like your order gift wrapped, please write a note in the section provided and we can wrap your beautiful pieces in the colour of your choosing. Please refer to the table below for the different colours that are available.
Wrapping Paper Colours
Pink, silver, peach, white, and black
Christmas Season Colours
Red, or patterned Christmas paper
My Jewellery Shop Ribbon
Available in red, white, and black
Plain Curling Ribbon
Available in pink, purple, light blue, dark blue, gold, silver, red, and green